Bonaire Warranty Service Request | Accel Service Group

Step 1 of 6

Dealer & installer

Tell us who sold or installed the system. Skip this if you're the homeowner.

Dealer / Installer Optional

Dealer phone Optional

Has the installer attended the problem?

Yes No Unsure

Step 2 of 6

Customer contact details

Who should our team call to book the service visit?

Full name

Email

Mobile

Add other contact numbers Optional

Mobile (2)

Home phone

Work phone

Step 3 of 6

Where is the system?

The property address helps us send the right technician.

Street address

Suburb

Post code

Home type

Single storeyGround-level roof access Double storeyTechnician may need extra equipment

Access notes & instructions Optional

Step 4 of 6

Product details

More than one appliance needing service? Add each one as a separate unit.

Model and serial numbers are printed on the unit's compliance label — usually on the side or front panel of the appliance.

Step 5 of 6

Details of the service request

The more detail you share, the better prepared our technician will be.

Has the equipment been commissioned?

Yes No Unsure

Has a reset or recode of the control been done?

Yes No

Reason for service call

Add a short description 0 / 3000

Name of builder

Step 6 of 6

Review & submit

Check everything looks right. Tap Edit to change any section.

Please noteAll fault codes relating to installation errors must be attended to by the installer prior to making a booking. Examples include (1) Conflicting Parameters, (2) Overheat codes, (3) Air flow problems.

I confirm the details above are correct and understand that call-outs for non-warranty or installation faults may be chargeable.

Dealer & installer

Customer contact details

Where is the system?

Product details

Details of the service request

Review & submit

Request received — thank you!

Unit 1